Care Navigation
Services
Concierge Care Navigation was started with the idea that everyone deserves to have a nurse on their side- advocating, educating, and guiding through a system that is often complicated and overwhelming.
From the very first complimentary chat, we focus on what matters to you, taking the time to understand your unique needs, concerns, and goals. Together, we identify where support is needed most and create a personalized plan to help you move forward with clarity and confidence. Whether you need help organizing complex medical information, coordinating care, preparing for appointments, or simply having a knowledgeable nurse in your corner, Concierge Care Navigation is here to support you every step of the way.
-
A phone or virtual introduction where we discuss your concerns and goals with an overview of services offered.
-
A personalized, organized collection of your essential health information, including medical history, medications, allergies, provider details, and appointment records. Available in both digital and physical formats, it keeps important information in one convenient place to support communication, continuity of care, and informed healthcare decisions.
-
I attend your appointment as your nurse advocate to help you or your loved one communicate concerns, ask important questions, and understand the information discussed. Includes appointment note-taking and a summary of key takeaways and next steps to help you feel informed, organized, and confident in your care.
-
A calm, organized system of care personalized for your medical needs. I track your appointments, referrals and follow ups making sure nothing falls between the cracks. I disseminate complex health information ensuring you and your designated care partners can make confident health care decisions. Everything is tracked in a centralized Care Navigation Portfolio (digital and physical) and as needed wellness check ins are included to ensure everyone feels informed and confident in their care plan.
FAQs
Is this medical advice?
No, this does not replace medical advice from a licensed provider. This is guidance, organization, education and advocacy support to help you navigate the complicated modern healthcare system.
Who utilizes this service?
Commonly, adult children with aging parents who need assistance managing complex health situations. In addition, anyone undergoing a health crisis who needs a calm, organized guide during a stressful time.
Will you come to my next appointment?
Yes, if you are within a reasonable distance to the greater Philadelphia area I will come to your appointment with you.
What value will you add to my medical appointment?
I will be at your appointment not just as an advocate but as another pair of ears. Do you feel overwhelmed with medical jargon during appointments? I will take notes, ask questions, advocate for your personal health goals and if needed, share the summary of the appointment with your designated family members.
Does insurance cover this service?
No, this is a private pay service which enables us to keep the focus on you and your personal needs.
What is included in the free assessment call?
I will listen to what your concerns are and recommend a starting point- anywhere from one appointment prep to full care coordination.
Ready to Get Started?
Send a quick note below and let’s tackle your next appointment together.